AE Skin Privacy Policy
Effective Date: 14/08/2025

AE Skin respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Irish data protection laws. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Who We Are

AE Skin is a mobile skincare clinic providing professional skincare treatments in Ireland.

Contact Details:

Email: ashenright13@gmail.com

Phone: 085 839 2280

Data Controller: AE Skin

2. Information We Collect

We may collect the following personal data:

Identity Data: Name, date of birth.

Contact Data: Phone number, email address, postal address.

Medical & Treatment Data: Relevant skincare and health history provided for treatment purposes.

Payment Data: Payment method details (processed securely via our payment provider).

Booking Data: Appointment history and preferences.

3. How We Collect Your Data

We collect data:

Directly from you when you book, purchase, or enquire about our services.

Through our website booking forms, email, phone calls, or social media messages.

During your treatment consultation.

4. How We Use Your Data

We process your personal data to:

Book and manage your appointments.

Provide safe and effective skincare treatments.

Communicate about your bookings, treatment plans, and aftercare.

Process payments and issue invoices.

Send appointment reminders and relevant service updates (with your consent).

Comply with legal and regulatory requirements.

5. Legal Basis for Processing

Under GDPR, we process your data based on one or more of the following lawful grounds:

Contract: To deliver the services you have requested.

Consent: For marketing communications (you can withdraw consent anytime).

Legal Obligation: To maintain records as required by law.

Vital Interests: Where health or safety is involved.

6. Data Retention

We keep your personal data only as long as necessary:

Treatment & Medical Records: Up to 7 years after your last appointment (as required by law).

Booking & Contact Information: 2 years after your last interaction.

Marketing Data: Until you withdraw consent.

7. Sharing Your Data

We will not sell or rent your personal data. We may share your data only with:

Professional service providers (e.g., payment processors, booking software providers).

Regulatory or legal authorities if required by law.

8. Data Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

9. Your GDPR Rights

You have the right to:

Access your personal data.

Correct inaccurate data.

Request deletion of your data.

Restrict or object to processing.

Data portability (receive your data in a structured format).

Withdraw consent for marketing at any time.

To exercise your rights, contact us at ashenright13@gmail.com

10. Cookies & Website Tracking

Our website may use cookies to improve user experience and analyse website traffic. You can control cookie preferences in your browser settings.

11. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.

12. Contact Us

If you have any questions or complaints about how we handle your data, please contact:
AE Skin

Email: ashenright13@gmail.com

Phone: 085 839 2280

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland: https://www.dataprotection.ie.